Testing Site Representatives may drop off samples anytime between 8am-7pm Monday through Friday. If you drop after 7pm, we will not process until next day. On the weekend, our hours are 8am-3pm for drop off. If you drop after 3pm, we do not process until next day. We have limited hours on select holidays.
You may ship by the courier service of your choice. The Avellino samples do not need to be shipped cold. Shipping is the responsibility of the testing site. Our lab location is 1505 Adams Drive B2, Menlo Park, 94025. You may also drop it off personally as well. We do not pick up samples at your location. If you have questions if we have received your samples, please submit a request on the Avellino Message Box where our Client Service Team may further assist you.