Patient: I received an email/text that my results are ready, but I do not see them on my patient portal when I log in. How can I obtain my results?

Your patient portal information must match your patient record for your results to appear. Please submit a request on the Avellino Message Box where our Tech Support can further assist you.

We need to confirm your information within our database. To ensure a faster resolution, please provide the following information if you have not done so already.

• First and Last Name
• Email Address
• Phone Number
• Testing Site

Please keep in mind that you are only able to view the results for yourself and not for others.