Testing Site Representatives
- Are you a new COVID testing site to Avellino? Welcome! Please check out these training documents.
- How to access your ticket replies
- Testing Site Representative: It has been over 72 hours. Where are my results?
- Testing Site Representative: What are your hours of operations to drop off samples? How does Avellino receive our samples?
- Testing Site Representative: What are your hours of operations for Customer Support?
- Testing Site Representative: I would like to begin testing with Avellino at my site. How do I start this process?
Patients
- How to access your ticket replies
- Patient: I am being tested tomorrow. What should I know?
- Patient: When can I expect to receive my result?
- Patient: It has been over 72 hours. Where is my result?
- Patient: I forgot my username and/or password. How can I receive this information?
- Patient: I received an email/text that my results are ready, but I do not see them on my patient portal when I log in. How can I obtain my results?