Patients
- How to access your ticket replies
- Patient: I am being tested tomorrow. What should I know?
- Patient: When can I expect to receive my result?
- Patient: It has been over 72 hours. Where is my result?
- Patient: I forgot my username and/or password. How can I receive this information?
- Patient: I received an email/text that my results are ready, but I do not see them on my patient portal when I log in. How can I obtain my results?
- Patient: What are your hours of operations for Customer Support?
- Patient: I cannot update my information in the website. How can I get this fixed?
- Patient: I am having trouble logging into my patient portal. How can I get this fixed?
- Patient: Some functions on your website do not work. Who should I notify?
- Patient: How can I receive a paper copy of my results?
- Patient: Can I have my results emailed to me directly?
- Patient: Can you send my results to my doctor?
- Patient: I thought the test was free. Why are you asking for my insurance information?
- Patient: What insurance does Avellino accept?
- Patient: How much is the test?
- Patient: Where is your test accepted?
- Patient: I will be traveling to _________ (a destination), will they accept your test?
- Patient: I would like to get tested. How do I start this process?
- Patient: How do I schedule an appointment to get Covid testing?
- Patient: I need help to update my insurance. How can I do that?
- Patient: I would like a doctor’s note or doctor’s release. How do I receive that?
- Patient: I would like help with disability or unemployment applications. How do I do that?
- Patient: How can I contact Avellino?